Home Events Involving End Users In The Design Process

24 oktober 2019, 16.00 - 20.00 uur

Involving End Users In The Design Process

TechMed Series 2/8

The TechMed Series "Remove the barriers to market readiness" is a one-year-course of workshops for (future) entrepreneurs and scientists in medical technology. The series covers the most important, but also most challenging topics required for the development and production of a safe, reliable and useful medical devices. Following the successes of the past years, we have updated the program to fit your needs on the road to market readiness. During the course of 1 year, 8 sessions are organized, taking place every month on an afternoon and focusing on one specific topic every session. During the sessions, you will work in groups to bring new knowledge to the test. There are no oblications, but we highly encourage you to bring your own case into the discussion! It is possible to attend the complete course, but also separate sessions.


  • Introduction by TechMed Centre.
  • Learn from the best pitches: Participants can present their idea/struggle/product to the experts and they will give feedback. 
  • Lectures about the subject by the TechMed partners (Holland Innovative, Panton and Unitron) &  1 University of Twente lector.
  • Workshop with different (inter)active exercises and working on your own case.
  • Meet & Eat: Sharing dinner & Drinks.

Specific program parts

  • Presentation by TechMed Centre (Session 1)
  • Guided tours specific courses (Session 4, 7 and 8) 


The ease of use and acceptance of a medical product by patients and caregivers is essential for a successful medical device. Therefore it is important that your product matches the needs of the stakeholders and fits in the work processes and use scenarios of your end-users. An efficient way to match those needs is to involve patients and caregivers closely in the design process of your medical device. In each development stage of the design process different tools and techniques are available for stakeholder involvement.

The primary focus of this workshop is on the early stages of the development process. We focus on stakeholder mapping and persona mapping, which are powerful tools to get better user insights. In addition, we treat methods such as process mapping and patient journey mapping that are powerful methods to tailor the workflow and the service around the product to the healthcare environment.


In this workshop we are going to find answers on the following questions: 

  • Which methods are available for patient and caretaker participation in the stages of the design process of your medical device? 
  • How can you embed these methods in the design process effectively?


15.45 - 16.00 Registration
16.00 - 16.05 Introduction TechMed Centre & Panton
16.05 - 16.15 Learn from the best pitches 
16.15 - 17.30 Workshop part 1 (incl. interactive exercises and work on your case)
17.30 - 18.15 Meet & Eat: Sharing dinner 
18.15 - 18.35 Presentation by the University of Twente
18.35 - 19.35 Workshop part 2 (incl. interactive exercises and work on your case)
19.35 - 19.45 Questions
19.45 - 20.00 Network drinks


TechMed Centre, Technohall, building 18
Hallenweg 5
7522 NH Enschede

Health Valley Partners