Home Events Involving end users in the design process

26 november 2019

Involving end users in the design process

TechMed Series Session (2 of 8)


The ease of use and acceptance of a medical product by patients and caregivers is essential for a successful medical device. Therefore it is important that your product matches the needs of the stakeholders and fits in the work processes and use scenarios of your end-users. An efficient way to match those needs is to involve patients and caregivers closely in the design process of your medical device. In each development stage of the design process different tools and techniques are available for stakeholder involvement.

The primary focus of this workshop is on the early stages of the development process. We focus on stakeholder mapping and persona mapping, which are powerful tools to get better user insights. In addition, we treat methods such as process mapping and patient journey mapping that are powerful methods to tailor the workflow and the service around the product to the healthcare environment.

Course aim

In this workshop we are going to find answers on the following questions: 

  • Which methods are available for patient and caretaker participation in the stages of the design process of your medical device? 
  • How can you embed these methods in the design process effectively?

For whom

If you are responsible for the design of a medical device and want to gain better user insights than you get from observations and interviews with your end-users, this workshop will show you which additional tools and techniques are available. If you wonder how your product will fit in the complex eco-system of healthcare, this workshop will give you insights on which co-design techniques are available for the design of your product, service and/or treatment.

 The TechMed Centre, Technohal (Building 18), Drienerlolaan 5, 7522 NB Enschede
€ 30,- (incl VAT)
15.45 - 16.00 Registration
16.00 - 16.05 Introduction TechMed Centre & Panton
16.05 - 16.15 Learn from the best pitches
16.15 - 17.30 Workshop part 1 (incl. interactive exercises and work on your case)
17.30 - 18.15 Meet & Eat: Sharing dinner
18.15 - 18.35 Presentation by the University of Twente
18.35 - 19.35 Workshop part 2 (incl. interactive exercises and work on your case)
19.35 - 19.45 Questions
19.45 - 20.00 Network drinks


 The TechMed Centre, Technohal (Building 18)
Drienerlolaan 5
7522 NB Enschede

Health Valley Partners